Working with sites across the country, we know that the majority of sites don’t have the ability to keep up with study applicants. Call center studies have shown that reaching out to new leads within 5 minutes of application increases the chances of reaching patients 10-fold. Our call center specialists are trained in clinical research and are alerted immediately of a new applicant, allowing them to make contact with the patient and screen them for the study within minutes. Our team can do a complete screening of demographics, medical history, and, per the site’s request, scheduling in the CTMS for a pre-screen or screening visit.